Facilitation Guide for Effective Conflict

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Facilitation Guide 
for Effective Conflict 
Resolution
For Teachers/Facilitators

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• Who is this Facilitation Guide for?
- For Citizenship Education in high school teachers 
(it can be as equally useful for any high school teacher, particularly teachers 
of Psychology, Sociology and Philosophy)
• How is this Guide to be used?
- As preparation for holding interactive workshops for high school students
in Citizenship Education classes (and possibly Psychology, Sociology and
Philosophy classes) together with the video, “CooperaTiVa: A Guide to Effec-
tive Conflict Resolution.”
• What is the purpose of this Guide?
- To offer suggestions to teachers on how to explore issues such as overcom-
ing stereotypes and prejudices, conflict transformation and prevention of vio-
lence among young people in an interactive way using an entertaining televi-
sion reality show.
• Why is there a need for a Guide like this?
- Because it is not easy to have a meaningful conversation on sensitive issues 
and teachers need all the support available to them in order to deal with such 
topics.
• What can you except from using this Guide?
- Gaining new information on facilitation techniques;
- Learning about The Cloud, an effective technique for conflict resolution; 
- Increasing self-confidence to use interactive teaching methods and dealing 
with conflicts.

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