Acca paper F1 fia diploma in Accounting and Business Accountant in Business (AB/fab) exam kit

S E CTI ON 2
K APLA N PUBLISH ING 
111 
(b) 
P is aware that motivation theories fall into two main types:
A Content 
theories 
B Process 
theories 
Required: 
Identify which of the statements below relate to content or process theories of 
motivation, by writing A (content) or B (process). 
(i) 
Assume there is one best way to motivate every employee 
(ii) 
Attempts to explain how people are motivated, rather than examining what 
motivates them 
(iii) 
Herzberg’s Hygiene Factor model is an example
(iv) 
Vroom’s expectancy theory is an example 
(0.5 marks each, total = 2 marks) 
(Total: 4 marks) 
37
(a) 
According to Maslow’s hierarchy of needs, different employees will be motivated by 
different things – either: 
A Self-fulfilment 
B Basic 
C Social 
D Safety 
E Ego 
Required: 
Place the stages into the correct order, beginning with the lowest level of 
motivation, by writing the letters A-E in the correct order. 
 
 
(0.5 marks each, total = 2.5 marks) 
(b) 
Below are a number of statements regarding motivation theories. 
A 
Content theories of motivation assume that there is one best way to motivate 
everyone. 
B 
Job enrichment involves moving employees to a new role periodically to keep 
them interested in their work 
C 
McGregor argued that motivation equalled the valence multiplied by the 
expectancy 
D 
A pleasant physical working environment would be classified as a ‘hygiene 
factor’ by Herzberg. 
E 
Theory X employees are assumed to dislike work and responsibility 
F 
Management by objectives involves paying staff for each unit of product they 
produce