Acca paper F1 fia diploma in Accounting and Business Accountant in Business (AB/fab) exam kit

Required: 
Identify the description above which is associated with each of the following types 
of communication, by writing A, B, C or D. 
(i) Downwards 
communication 
(ii) Upwards 
communication 
(iii) Diagonal 
communication 
(iv) Lateral 
communication 
(0.5 marks each, total = 2 marks) 
(Total: 4 marks) 
Download Free Acca,ca study materials from WWW.ACCOUNTANCYWALLS.COM

---

P AP E R F 1 ( F A B ) :
AC COU N TAN T IN B US INES S
 
118
KA P LA N 
P UB L IS HI N G 
45
(a) 
Below are a number of terms. 
A Cost 
effective 
B Relevant 
C Complete 
D Qualitative 
E Widely 
available 
F Timely 
G Quantitative 
H Informal 
Required: 
Write down which FOUR of the above are required features of effective 
communication. 
(0.5 marks each, total = 2 marks) 
(b) 
PAR is a large company based in country H. It offers specialist legal advice to accident 
victims and this requires significant communication between PAR’s staff and the 
accident victim to allow PAR to prepare a legal case. 
PAR has identified the following features of its communication with victims: 
A Channel 
B Noise 
C Feedback 
D Decoder 
Required: 
Identify the communication feature above which is associated with each of the 
following aspects of PAR’s communication with victims, by writing A, B, C or D. 
(i) 
PAR has several safeguards in place to ensure that sensitive emails and 
letters are sent to the victim and not to any other recipients in error, as the