Acca paper F1 fia diploma in Accounting and Business Accountant in Business (AB/fab) exam kit

Required: 
Write down which three of the above statements are correct by selecting THREE of 
the letters from A-F. 
(0.5 marks each, total = 1.5 marks) 
(Total: 4 marks) 
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P AP E R F 1 ( F A B ) :
AC COU N TAN T IN B US INES S
 
112
KA P LA N 
P UB L IS HI N G 
38
UHPD is a police force based in a town in country B. It is government funded and has 
a number of officers, who operate a wide range of roles – from patrols on foot 
around the town, highway and vehicle patrols, forensic analysis and administration. 
Morale in the force has been low for several years, leading to a staffing crisis due to 
the high levels of staff turnover. Y is the head of the UHPD and has decided to 
investigate ways of motivating his workforce. 
Y has investigated two major models to do with motivation – Herzberg’s two-factor 
theory and McGregor’s Theory X and Theory Y. 
Several key terms relating to these models are: 
A Hygiene 
factor 
B Job 
enrichment 
C Job 
rotation 
D Motivator 
E Theory 
X 
F Theory 
Y 
The following sentences contain gaps which should contain one of the above four 
terms. 
Y is considering the launch of a new policy that ensures that all members of staff are 
given an appropriate level of pay by formalising the grade boundaries of all staff. This 
will make pay fairer and will act as a _1_ for workers, hopefully reducing staff 
turnover. 
Required:
(i) 
Select the term that appropriately fills gap 1 above; i.e. select A-F. 
Y has informed all managers within UHPD that they will be expected to delegate 
some responsibility down to more capable junior staff to improve UHPD’s employee 
job design. Y referred to this in his report as _2_.