Anticipated results:
Upon completion of the course, the student will:
1. Know:
- goals of the business communication;
- tools of business communication;
- specific forms of communication used with media partners.
2. Understand:
- the business communication process as a form of dialog with the audience;
- the role of the media for tourism business;
- the importance of openness to the feedback, opinions from the business and social environment.
3. Be able:
- to prepare a plan of campaign of business communication with the wide scope of tools, formal and unformal elements;
- to use proper tools in communication to different segments of the market, institutions, business partners according to
the existing budget;
- to use indicators of effectiveness of different tools of communication.
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