Fundamentals of Management, 8th ed

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Part 4: Leading

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DISCUSSION QUESTIONS

Questions for Review

1.

What is a group? Describe the several different

types of groups and indicate the similarities and

differences among them. What is the difference

between a group and a team?

2.

Identify the stages of group development. Do

all teams develop through all the stages dis-

cussed in this chapter? Why or why not? How

might the management of a mature team differ

from the management of teams that are not yet

mature?

3.

Describe the development of a role within a group.

Tell how each role leads to the next.

4.

Identify two examples of informal leaders. Can a

person be a formal and an informal leader at the

same time?

5.

Describe the causes of conflict in organizations.

What can a manager do to control conflict? To

resolve and eliminate conflict?