Fundamentals of Management, 8th ed

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Part 4: Leading

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EXPERIENTIAL EXERCISE

Nonverbal Communication in Groups

Purpose:

The role of nonverbal communication in

organizations can be just as important as oral or written

communication, but is often overlooked. This activity will

make you more aware of the power of nonverbal

communication and give you some practice in using it.

Instructions:

Step 1: Your instructor will break your class into groups

of about 20. Change your seat as needed until the

group members are sitting fairly close and facing each

other. Count the exact number of members and agree

upon the count as a group.

Step 2: Count out loud, one at a time, from 1 up to the total

number of group members. The group must do this with-

out discussion or planning about who will say each num-

ber. Members may not use any verbal or physical signals,

for example no pointing, nodding, or touching. Each mem-

ber must say exactly one number, and no number may

be repeated. No two people may speak simultaneously.

Step 3: If any of the rules are violated, begin the task

again from the number 1. Continue until the group

successfully completes the task. Then answer the

follow-up questions.