Fundamentals of Management, 8th ed

354

Part 4: Leading

Copyright 2016 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).

Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

---

_______ 3. I offer helpful advice to others on how to

advance their careers and encourage

them to develop their skills.

_______ 4. I stimulate enthusiasm for the work of the

group and say things to build the group’s

confidence.

_______ 5. I provide appropriate praise and recognition

for effective performance and show appre-

ciation for special efforts and contributions.

_______ 6. I reward effective performance with tan-

gible benefits.

_______ 7. I inform people about their duties and

responsibilities, clarify rules and policies,

and let people know what is expected of

them.

_______ 8. Either alone or jointly with others, I set

specific and challenging but realistic per-

formance goals.

_______ 9. I provide any necessary training and

coaching, or arrange for others to do it.

_______ 10. I keep everyone informed about deci-

sions, events, and developments that

affect their work.

_______ 11. I consult with others before making

work-related decisions.

_______ 12. I delegate responsibility and authority to

others and allow them discretion in

determining how to do their work.

_______ 13. I plan in advance how to efficiently

organize and schedule the work.

_______ 14. I look for new opportunities for the group

to exploit, propose new undertakings, and

offer innovative ideas.

_______ 15. I take prompt and decisive action to deal

with serious work-related problems and

disturbances.

_______ 16. I provide subordinates with the supplies,

equipment, support services, and other

resources necessary to work effectively.

_______ 17. I keep informed about the activities of the

group and check on its performance.

_______ 18. I keep informed about outside events that

have important implications for the

group.

_______ 19. I promote and defend the interests of the

group and take appropriate action to

obtain

necessary

resources

for

the

group.

_______ 20. I emphasize teamwork and try to pro-

mote cooperation, cohesiveness, and

identification with the group.

_______ 21. I discourage unnecessary fighting and

bickering within the group and help set-

tle conflicts and disagreements in a con-

structive manner.

_______ 22. I criticize specific acts that are unaccept-

able, find positive things to say, and pro-

vide an opportunity for people to offer

explanations.

_______ 23. I take appropriate disciplinary action to

deal with anyone who violates a rule, dis-

obeys an order, or has consistently poor

performance.

Source: Reprinted with permission from David D. Van Fleet and

Gary A. Yukl, Military Leadership: An Organizational Behavior

Perspective, pp. 38–39. © Emerald Group Publishing.

EXPERIENTIAL EXERCISE