Fundamentals of Management, 8th ed

Chapter 11: Leadership and Influence Processes

3 5 1

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• Cross-cultural leadership

• Ethical leadership

6.

Discuss political behavior in organizations and

how it can be managed.

• Political behavior is another influence process

frequently used in organizations.

• Impression management, one especially

important form of political behavior, is a

direct and intentional effort by someone to

enhance his or her image in the eyes of

others.

• Managers can take steps to limit the effects of

political behavior.

DISCUSSION QUESTIONS