Fundamentals of Management, 8th ed

SUSTAINABILITY MATTERS (Continued)

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Part 2: Planning

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agents. In turn, agents hire their own staff, run their own offices as independent

businesses, and so forth. They sell various State Farm insurance products and earn com-

missions from the premiums paid by their clients. Some local savings-and-loan-operations,

mortgage companies, and pawnshops also fall into this category.