Fundamentals of Management, 8th ed

Advantages

Disadvantages

More information and knowledge

are available.

The process takes longer than individual

decision making, so it is costlier.

More alternatives are likely to be

generated.

Compromise decisions resulting from

indecisiveness may emerge.

More acceptance of the final

decision is likely.

One person may dominate the group.

Enhanced communication of the

decision may result.

Groupthink may occur.

Better decisions generally emerge.

To increase the

chances that a group

or team decision will

be successful,

managers must learn

how to manage the

process of group and

team decision

making. Federal

Express and IBM are

increasingly using

groups and teams for

decision making.

©

C

engage

Learning

nominal group

A structured

technique used to

generate creative

and innovative

alternatives or ideas

Chapter 4: Managing Decision Making

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