Founded in 1987, Huawei is a leading global provider of information and communications



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annual report 2020 en

Healthy and Harmonious Ecosystem
For more than 30 years, we have worked closely with 
our customers and partners to bring communications 
technologies out of ivory towers and labs and put 
them to practical use in cities and remote regions the 
world over. By doing this, we are bridging the digital 
divide and contributing to the advancement of human 
civilization. Today we find ourselves in a business 
environment full of uncertainty. We are working more 
closely with our ecosystem partners to contribute 
more value to society. Our dedicated employees are 
the foundation we rely on, and we are very concerned 
with their health and safety and personal growth. 
We conduct business with integrity and adhere 
to standard business ethics. We believe that legal 
compliance is a bulwark against the uncertainties of 
international politics. We have made sustainability 
a key part of our procurement strategy and work 
with our partners across the supply chain to build a 
E-waste Recycling
According to the UN’s 
Global E-waste Monitor 
2020
, e-waste has become the world’s 
fastest-growing domestic waste stream. It 
is part of Huawei’s social responsibility to 
recycle as much electronic waste as possible 
and reduce the impact of our products on the 
environment. We have built a global recycling 
program for device products and scaled up our 
product trade-in program. Over the course of 
2020, Huawei recycled more than 4,500 tons 
of e-waste through its nearly 2,000 recycling 
stations in 48 countries and regions around the 
world.
When we receive e-waste, we first categorize the 
products so that we can most efficiently recycle 
them and recoup their full value. Electronics that 
can be refurbished are handed to our partners 
for resale through official sales channels. Since 
2015, we have resold nearly 500,000 devices. 
Waste that must be scrapped is given to qualified 
third parties who can disassemble and dispose of 
them in an environmentally friendly manner, to 
minimize environmental pollution.
Contributing to a Circular Economy
In a linear economy, we acquire materials from 
natural resources and bury or incinerate them when 
they are no longer needed. Under this model, we are 
consuming resources that are already very limited, 
and burdening our environment. Huawei is committed 
to exploring how to contribute more to the circular 
economy, reducing our reliance on natural resources, 
and providing customers with more environmentally 
friendly products. To reduce the pressure on our 
Huawei’s four-step trade-in process
environment, Huawei continues to improve its product 
designs, reduce the weight and size of product 
packaging, and use fiber-based packaging instead of 
plastic packaging, so that the packaging materials can 
be more easily disposed of. We have also established 
a global recycling program to extract residual value 
from electronic waste, which will help us reduce our 
consumption of resources, and contribute to the 
circular economy.
healthy and harmonious business ecosystem. Huawei 
is an active, productive member of the communities 
where we operate. We actively fulfill our community 
responsibilities and help local communities to advance.
Caring for Employees
We rely on our dedicated employees to support our 
sustainable growth. We have a positive, diverse, and 
open approach to managing people. We fast-track 
outstanding employees and offer them a stage on 
which they can maximize their value. We ensure that 
all kinds of people find the roles that best suit them, 
maximize their contributions while in their prime, 
and get the rewards they deserve. We attach equal 
importance to monetary and non-monetary incentives. 
We are working to create a warm, relaxed, and 
efficient workplace.


160
       
Huawei Investment & Holding Co., Ltd.
Offering Employees a Choice of Career Paths
We offer clear career development opportunities
with two distinct career paths for our employees 
to follow: the technical expert path and the 
manager path. If an employee wants to be an 
expert, they can follow a ladder that goes from 
senior professional to expert and then to leader 
of a technical field. If an employee is looking to 
become a manager, they can start as a first-line 
manager, then move on to project leader or 
functional leader, and finally a business leader. 
These two paths can also overlap, depending 
on the company’s business needs and the 
employee’s career plan. Whichever path an 
employee takes, manager or expert, they can 
contribute their unique value and become an 
integral part of the company.
As our employees climb the career ladder, they 
are given plenty of opportunities for training 
and promotion so they can hone their skills 
and realize their potential. In 2020, we offered 
about 11,000 face-to-face training courses that 
were attended by more than 128,000 employees, 
including more than 14,000 local employees. 
More than 200,000 people, including 20,000 local 
hires, took our online courses. After the outbreak 
of COVID-19, Huawei invested more in online 
training for new employees outside China. In 
2020, we provided high-quality online orientation 
training and rich online learning resources for 
more than 3,400 new employees in 13 regions. 
Other training programs, like hands-on training, 
practice in real projects, training in specialized 
skills, and mentorship programs, have continued 
to increase the expertise of our local hires 
outside China.
Ensuring Employee Health and Safety During the COVID-19 Pandemic
COVID-19 posed a serious threat to people’s 
physical and mental health. To ensure the health 
and safety of our employees, Huawei took swift 
action after the outbreak of COVID-19. We 
developed solutions for our subsidiaries in the 
countries and regions hit the hardest by the 
pandemic. Our efforts included:
•  Set up a dedicated team and developed 
preventive measures for day-to-day activities.
•  Quickly reserved sufficient supplies of 
protective equipment and shipped more 
than 620 batches of supplies to Huawei 
subsidiaries in over 120 countries and 
regions.
•  Gave medical insurance for COVID-19 to 
family members accompanying our expatriate 
employees; increased the sum insured for 
employees affected by work-related or 
infectious diseases, and introduced more 
health insurance suppliers to ensure high 
quality employee insurance services.
•  Developed a comprehensive treatment 
program to handle COVID-19 cases 24/7 
that includes local medical resources, online 
platforms, and support from Chinese experts.
To minimize the fear caused by the pandemic, 
we coordinated internal and external resources 
and organized more than 30 lectures on 
preventive health measures. More than 100,000 
staff members from over 130 countries and 
regions attended these lectures. We also provided 
counseling for over 3,500 employees who 
suffered from COVID-19-related anxiety.
Huawei employees receiving COVID-19 tests
Huawei employees at a training session


2020 Annual Report
 
       
161
Supply Chain Responsibilities
Sustainability plays a vital role in our procurement 
strategy and is a key part of our supplier management 
process, from supplier qualification and selection to 
performance appraisals and day-to-day management. 
We work closely with customers and industry 
organizations to push suppliers to keep improving.
In 2020, we assigned risk ratings to more than 1,600 
major suppliers, and conducted onsite audits on more 
than 300 suppliers and new suppliers that posed a 

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