Directorate of distance education

Creation of Value
The goal of any e-Business project is to create value. Value can be 
created in different manners:
➢ As a result of an increase in margins, i.e. a reduction in production 
costs or an increase in profits. E-Business makes it possible to 
achieve this in a number of different ways:
➢ Positioning on new markets
➢ Increasing the quality of products or services
➢ Prospecting new clients
➢ Increasing customer loyalty
➢ Increasing the efficiency of internal functioning
➢ As a result of increased staff motivation. The transition from a 
traditional activity to an e-Business activity ideally makes it possible 
to motivate associates to the extent that:
➢ The overall strategy is more visible for the employees and favors a 
common culture

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➢
The mode of functioning implies that the players assume 
responsibilities
➢ Teamwork favors improvement of competences
➢ As a result of customer satisfaction. As a matter of fact, e-Business 
favors:
➢ a drop in prices in connection with an increase in productivity
➢ improved listening to clients
➢ Products and services that are suitable for the clients’ needs
➢ A mode of functioning that is transparent for the user
➢ As a result of privileged relationships with the partners. The 
creation of communication channels with the suppliers permits:
➢ Increased familiarity with each other
➢ Increased responsiveness
➢ Improved anticipation capacities
➢ Sharing of resources that is beneficial for both parties
An e-Business project can therefore only work as soon as it adds 
value to the company, but also to its staff, its clients, and partners.
Key Security Concerns within E-Business
➢
Privacy and confidentiality
: Confidentiality is the extent to which 
businesses makes personal information available to other business-
es and individuals. With any business, confidential information 
must remain secure and only be accessible to the intended recipi-
ent. However, this becomes even more difficult when dealing with 
e-businesses specifically. To keep such information secure means 
protecting any electronic records and files from unauthorized ac-
cess, as well as ensuring safe transmission and data storage of such 
information. Tools such as encryption and firewalls manage this 
specific concern within e-business. 
➢