Dilshod Sadikov Dubai, Motor City Mobile [phone] what’s up

Dilshod Sadikov

Dubai, Motor City

Mobile [phone] what’s up: [phone]

E-Mail: [e-mail]

PERSONAL INFORMATION:

Date of birth - 16.02.1987

Place of birth - Tashkent, Uzbekistan

Nationality - Uzbek

Marital Status - Married

Religion - Islam

Height - 1.80m
Core Skills:

Passionate and professional about providing impeccable customer service with vibrant personality. Experienced in delivering an exceptional personalized service with legendary standards for very high profile guests, An avid multitasker with attention to details, creative and discreet. Acts as a Butler, PA, Concierge, Receptionist F&B server and more for creating a bespoke heart touching service consistently.
Career Objective: To join a company that offers me a stable and positive atmosphere and inspires me to enhance and therefore to innovate the work culture and professional challenges for the betterment and growth of the company

LANGUAGES: English - excellent Russian - excellent Uzbek - native
Sales Associate – Lost Chembers Atlantis Hotel The Palm June 2011- Apr 2013

Interface with customers to identify purchasing needs and assist them in product selections Inform customers on available product options to meet and exceed customer service experience Provide high-quality customer service to optimize customer purchasing and payment process To achieve daily sales goal by cross selling and promoting additional products and services Assist in marketing while building rapport with customers by inviting them to special store events

Sales Associate

“Podium Italia Boutique” – Tashkent Jan 2009 – May 2011

Welcoming the customers and offering them assistance

Escorting them to racks and counters, suggesting items

Advising customers by providing information on products Consistently offer professional, friendly and engaging personalized service

Helping customers to make selections by building customer confidence

Processing payments checks, cash, and other credit cards

Keeping customers informed by notifying them of preferred customer sales and promotions

Contributing to team effort by accomplishing related results as needed

Front Desk Receptionist

“Mövenpick Hotel Jumeirah Beach” May 2014 - Feb 2018

Offers professional, friendly service while attending to the guests’ requests and queries. Ensures an efficient reception experience for guests and complete audit procedures Ensures a high level of product knowledge of the hotel room categories, room rates, packages, promotions and other general product knowledge – local areas, remain constantly updated with information and to be able to provide maximum assistance to guests and to colleagues Maximize room occupancy and use up-selling techniques to promote hotel services Deals with any complaint, taking action and communicating the same to the supervisor,

Strictly follow hotel policies and procedures and adhere to strict grooming and hygiene standards


Executive Butler 2018 March – 2020 March “Burj Al Arab” Jumeirah
Welcomes and hosts all guests in gracious, natural and spontaneous manner

Conducts the check in and check outs, cashiering and all administrative tasks in Opera fast and efficient manner following all the standards Creates a personalized itinerary and arrangements for the guests before and during their stay with exceptional concierge services

Maintains professional floor operations with personalized suite set ups, arranging amenities, serving evening amenities and drinks

Provides packing and unpacking, valet services and all respective guest requests with calm, discrete and courteous manner

Builds a thorough rapport with guests and maintains interaction in order to facilitate guest recognition and obtain specific individual preferences Co-ordinates and liaises at all times with the butler’s team and other departments

Remains observant and provides creative, anticipative extra-special moments at every opportunity to build loyalty and exceed guest’s expectations

Utilizes charm, warmth, extreme discretion, confidentiality and cordiality in providing attentive, highly detailed unobtrusive service to guests

*Graduated “Butlers Academy” of Burj Al Arab Jumeirah March 2018 – May 2018


EDUCATION:

Qibray Academic Lyceum - Diploma as translator 2003- 2006–Tashkent

COMPUTER SKILLS:

Microsoft Office Applications, OPERA PMS, Protel PMS, HotSos Program, Photoshop

HOBBIES:

Swimming, reading books,