Determining Dimensions of Job Satisfaction Using Factor Analysis

---

 Procedia Economics and Finance   37  ( 2016 )  488 – 496 

2212-5671 © 2016 Published by Elsevier B.V. This is an open access article under the CC BY-NC-ND license 

(

http://creativecommons.org/licenses/by-nc-nd/4.0/

).

Peer-review under responsibility of Faculty of Business Management, Universiti Teknologi MARA

doi: 10.1016/S2212-5671(16)30156-3 

ScienceDirect

Available online at www.sciencedirect.com

FIFTH INTERNATIONAL CONFERENCE ON MARKETING AND RETAILING (5TH 

INCOMaR) 2015 

Determining Dimensions of Job Satisfaction using Factor Analysis 

Ros Intan Safinas Munir

a

, Ramlee Abdul Rahman

a

* 

a

Faculty of Business & Management, Universiti Teknologi MARA, Puncak Alam,42300 Selangor, Malaysia

  

Abstract 

Employees’ turnover commonly associated with employees’ dissatisfaction. Apparently, employees’ turnover is significant with 

employees’ attitude and behavior. Demotivation will lead lower productivity, stress and conflict in workplace. Dissatisfied 

employees might decide to quit, voice out emotion or feeling, remain loyal or neglect the issue. Therefore, it is important to 

develop and ensure employees’ job satisfaction to benefit individual and organization. The purpose of this study was to identify 

the reliability, validity and normality of the item measurement in determining the factors of job satisfaction. Factor analysis using 

principal component with varimax was conducted and the result identified four (4) factors known as benefit, co-workers’ support, 

managerial support and work condition with support to the career development. 179 questionnaires were distributed to nurses 

employed at private healthcare hospitals in Malaysia. Most of the respondent responsed to the survey and agreed with the four (4) 

factors as the main elements that influenced them to retain and commit to their employers. Findings from the study are significant 

to organizations with the provision of precise and valid factors influencing employeess’ job satisfaction. This way companies are 

able to work on factors to enhance employees’ job satisfaction and increase employees’ motivation. 

 

© 2016 The Authors. Published by Elsevier B.V. 

Peer-review under responsibility of Faculty of Business Management, Universiti Teknologi MARA. 

Keywords: Job Satisfaction; Factor Analysis, Principal Component Analysis