Deployment of Telework in European Public Administrations

Lesson learned and outlook
The IT manager identified a lack of technical equipment and computer skills as the main hindering
factors for a further deployment of telework within the administration. For a proposed extension
of the pilot, his estimations were more optimistic than those of Espoo’s local authority’s personnel
department. Regarding the teleworkability of tasks, from his point of view 2% of the 10,500
employees could start to telework immediately, provided that technical standards and computer
skills were modified.
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