Cross cultural understanding: a handbook to understand others’ cultures

CHAPTER V 
NON-VERBAL COMMUNICATION 
 
Communication is the transfer of information from one 
person to another. In other words we can say communication as 
the exchange of ideas, information, etc. between two or more 
people. Most of us spend about 75 percent of our waking hours 
communicating our knowledge, thoughts, and ideas to others.
There are three major types of communication, namely 
visual, verbal or dialog, and von-verbal communication..
Visual communication
,
as the name suggests, is 
communication through visual aids. It is the transmission of ideas 
and information in forms that can be read or looked upon. 
Dialog or verbal communication is a conversation between 
two or more entities in which they use their speech organs to 
convey a message 
Non-verbal communication is the process of communicating 
through sending and receiving wordless messages. Non-verbal 
communication can be divided into 4 parts namely body 
language (kinesics), eye contact (oculistics), touch (haptics), body 
distance (proxemics), paralangue, and turn taking.