Cross-Cultural Communication


Phases of Multicultural Development



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Cross-Cultural Communication and Negotiation

Phases of Multicultural Development

  • Table 7–1
  • Major Characteristics of Verbal Styles
  • Cultures in Which Major Interaction Focus Characteristic It Verbal Style Variation and Content Is Found
  • Adapted from Table 7–1: Major Characteristics of Verbal Styles
  • Contextual vs. personal
  • Contextual
  • Focus is on the speaker and role relationships
  • High power distance, collective, high context
  • Personal
  • Focus is on the speaker and personal relationships
  • Low power distance, individualistic, low context
  • Affective vs. instrumental
  • Affective
  • Language is process oriented and receiver focused
  • Collective, high context
  • Instrumental
  • Language is goal oriented and sender focused
  • Individualistic, low context

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