ALL ITEMS CONSIGNED MUST BE CLEAN AND IN GOOD REPAIR OR THEY WILL NOT BE DISPLAYED: ITEMS THAT ARE DIRTY, SMELL OF SMOKE, STAINED, WORN, TORN OR INCOMPLETE WILL BE DISCARDED.
Items that are out-dated or out-of-season or abandoned become the property of Crest Hill Consignment & Resale, Inc. to store, discard or donate to charity. Clothing should be folded neatly with sets together, or on hangers. Wadded-up, wrinkled clothing is priced lower or discarded. Remember that nice things together all look nice, nice things mixed in with dirty, uncared for items will look dirty and uncared for too. Furniture and all hardware should be clean. Electronics and tools should work, cleaned and ready to sell. We cannot sell something that does not work. NO HOLES OR WORN DIRTY CUSHIONS, NO STINK, MUSTY OR DIRTY SMELLS, MOLD, SPIDER WEBS, ANIMAL OR HUMAN HAIR, ETC.
YOU ARE ALLOWED: WEEKLY: One container (weighing less than 25lbs): 1 Box or 1 Bag (box of 14x18x20 or bag of 13 gal or smaller) OR 10 hanging items (Tues-Sun week) *NOTICE – WE DO NOT ACCEPT ITEMS ON THURSDAY* AND UP TO 6 LARGE CARRY-IN ITEMS ANY DAY WEEKLY.
PLEASE CONTACT US PRIOR TO ARRANGE THE CONSIGNMENT OF LARGE FURNITURE OR OTHER ITEMS – please see our furniture policy.
Please be prepared for times when we can not accept items at all. We have a 24/7 phone message and a web site to help prevent unnecessary trips. ONLY THE PERSON WHO OWNS THE ACCOUNT CAN CHECK-IN MERCHANDISE ON THAT ACCOUNT. WE DO REQUIRE I.D. TO BE PRESENTED.
SERVICE CHARGES: Crest Hill Consignment & Resale, Inc. is not a convenient place to dispose of appliances that do not work or excessive amounts of any type of unusable clothing or hardware. A service charge can be charged to persons abusing our business, up to $80.00 can and will be invoiced to you for removal of appliances or excessive dumpster space. These charges are collected through your account balance or collecting through mail or other means.
PRICING:We price your items to sell them; we want to move merchandise quickly. Brand name, popularity and demand are considered at the time of pricing. Please do not expect us to know the value of each item.If you bring us an expensive or treasured item you must discuss the pricing of this item with us before leaving the item.
NOTICE: SELLING PRICE IS DIFFERENT THAN WHAT YOU COLLECT. BE SURE THAT YOU AND THE STORE CLERK AGREE UPON YOUR *selling price* versus how much is your percentage. Notifying us after the item has sold to say you wanted more will NOT BE OUR COST. SALES ARE FINAL.
DISPLAY TIME: All items priced under $20 are displayed for 6 weeks, then automatically goes to 50% off for 2 weeks before being sold at clearance for 80% off. Clearance items are displayed from 6 days to 20 days total. Nice remaining unsold items are donated to charities or discarded.
*Items priced $20 up to $49.99 will be displayed for 6 weeks also. Then will go on a reduction plan of lowering the price every two weeks. If you do not want to lower the price you must come and get the item from our premises or we have the right to lower the price.
*Single items priced $50 and up may be displayed for 6 weeks with LAYAWAY allowed. If not sold the price will be lowered incrementally for an additional time period. Remaining unsold items will be on a clearance plan lowering the price every two weeks. We reserve the right to reduce prices to sell an item.
IT IS YOUR RESPONSIBILITY TO CHECK ON YOUR ITEMS BEFORE THE PRICE IS LOWERED OR THE ITEM IS DONATED. ANY ITEM CAN BE DONATED TO CHARITY AFTER PRICE REDUCTIONS HAVE FAILED TO SELL THEM. IT IS NOT OUR RESPONSIBILITY TO CONTACT YOU.
We have a high volume of consignors. We do not call you; it is your responsibility to check on your account and your items.
COLLECTING MONEY: Photo ID is required for collecting funds, ONLY people whose names appear on an account can collect any funds from that account. You may collect money from your account at any time. BE AWARE THERE IS A WAITING TIME OF ONE FULL WEEK FROM DATE AN ITEM HAS SOLD UNTIL YOU CAN COLLECT YOUR MONEY DUE TO OUR RETURN POLICY. Leaving your account inactive for 12 months or over will result in funds being removed by automatic data cleaning.
PLEASE NOTE: It has been our experience that some items do not sell (even in excellent condition). Some we will not accept at all and others we price low. We can not make shoppers purchase your items; we only display them for you. We are not held responsible for loss, shop lifting or customer damage, but be assured we do our very best to protect your items. If a shop lifter is caught, we will prosecute to the fullest extent of the law.
It can take approximately 2-3 weeks to enter the items. The items can only be entered and displayed if we have floor space available as determined by the owners. There will be times when items cannot or will not be displayed depending on space, holidays or special promotions. Please take this into consideration when dropping off your items.
Extra fees and wait time may apply if internet sights are used to sell your items. You must notify a store representative if you do not want your items sold in this manner.
As of November 1, 2013, we will not return clothing or clothing accessory items. This includes but not limited to clothing, coats, jackets, purses, belts and shoes. All unsold items are donated or disposed of at the discretion of Crest Hill Consignment and Resale, Inc.
Plastic totes left on the premises will sold, donated or discarded. Crest Hill Consignment and Resale, Inc., does not have the room to store them. Please bring your items in a container described previously that you do not want returned. Your name and/or consignor number must be on the box or it will be considered a donation.
By signing this contract, you agree to all terms and conditions, store policies, sales, promotions, etc., which may change from time to time. You must check the website, check with the clerk, leave your e-mail or come to the store for the most recent copy of the contract, terms, conditions and policies.