Introduction This document sets out the

Download 36,5 Kb.
Hajmi36,5 Kb.
Westgate Surgery

Patient Involvement Policy


This document sets out the surgeries strategy for both involving patients in making decisions about their own care and in making decisions about the services the practice offers and in reviewing the quality of services.
Policy Statement

This surgery is committed to making the control of infection within the building and in relation to the clinical procedures carried out within it.

Aims of the Policy

The policy aims to involve patients, carers and the public in order to

  • Obtain the best outcomes for patients

  • Improve the patient experience

  • Help us to run our services more effectively and efficiently

Our Commitment

Westgate surgery is committed to involving patients, their carers and the public in the following

  • Decisions about care

  • Current services provided and the quality of those services

  • Changes to existing services and the planning of new services

  • Development of proposals for change

How we will achieve this

Decisions about care – The doctors and nurses will discuss with patients options for care and involve them in making decisions about their care. This may involve relatives if this is agreed with the patient.

Current services provided and the quality of those services – the practice will undertake regular patient surveys and will discuss the results and agree actions with members of the Patient Focus Group. As part of the review of quality of services the practice will discuss anonomised reports of complaints with the Patient Focus Group. In addition the practice encourages feedback and comments via its website and through a Comments Book kept in the waiting room

Changes to existing services and the planning of new services- the practice commits to reviewing with its Patient Focus Group any plans for service development and any changes it proposes to make to existing services and seeks their view on whether wider consultation with patients about service changes is required.

Development of proposals for change- The practice as part of its Patient Focus Group listens to patient’s views on what services they would like to see offered.
This will be supported by the following actions:-

Regular meetings with the Practice Patient Involvement Group

Providing Regular Feedback to patients through Newsletters, the practice website and surgery information screens

Review of Complaints, comments and feedback in which ever guise they are offered.

See also:

Terms or Reference for Patient Involvement Group

Practice Complaints leaflet

A guide for working together The Care Quality Commission and patient participation groups June 2013

Approved by Dr Meakin & Partners
Date of approval January 2014

Review date January 2016 or at times of significant change

Katalog: website -> G82079 -> files
website -> Smallfield Surgery Wheelers Lane Smallfield
website -> 1 Accordéon diatonique allemand schultz. C. 1880. 60/80 €
website -> East Lynne Medical Centre newsletter n
website -> Meso America Map of Central America
website -> Review of the Integration Strategy a submission by the dice network
website -> Aplicação do Sistema Just in time numa indústria não automobilística Alunos: Thomas Edson; Sandro Granja; Tarcisio Oliveira; Danillo Bento
website -> Request for funding application
website -> Second Baptist Church founded 1848 816 Third Street, N. W., Washington, D. C. 20001 volume XIII number 42 Sunday, October 21, 2012
website -> The North York Moors National Park contains an astonishing number of archaeological remains dating from the last Ice Age through to the Cold War period
files -> 1. Welcome & Introductions

Download 36,5 Kb.

Do'stlaringiz bilan baham:

Ma'lumotlar bazasi mualliflik huquqi bilan himoyalangan © 2022
ma'muriyatiga murojaat qiling

    Bosh sahifa
davlat universiteti
ta’lim vazirligi
axborot texnologiyalari
maxsus ta’lim
zbekiston respublikasi
guruh talabasi
O’zbekiston respublikasi
nomidagi toshkent
o’rta maxsus
texnologiyalari universiteti
toshkent axborot
davlat pedagogika
xorazmiy nomidagi
rivojlantirish vazirligi
pedagogika instituti
Ўзбекистон республикаси
tashkil etish
haqida tushuncha
vazirligi muhammad
таълим вазирлиги
O'zbekiston respublikasi
toshkent davlat
respublikasi axborot
махсус таълим
kommunikatsiyalarini rivojlantirish
vazirligi toshkent
saqlash vazirligi
fanidan tayyorlagan
bilan ishlash
Toshkent davlat
Ishdan maqsad
fanidan mustaqil
sog'liqni saqlash
uzbekistan coronavirus
respublikasi sog'liqni
coronavirus covid
koronavirus covid
vazirligi koronavirus
qarshi emlanganlik
risida sertifikat
covid vaccination
sertifikat ministry
vaccination certificate
o’rta ta’lim
matematika fakulteti
haqida umumiy
fanlar fakulteti
pedagogika universiteti
ishlab chiqarish
moliya instituti
fanining predmeti