Convenience

validation
.
Application Blanks
The first step
in selection is usually asking the candi-
date to fill out an application blank.
Application blanks are an efficient
method of gathering information about
the applicant’s previous work history,
©
M
ichal
Kowalski/
Shutterstock.com
Realistic job previews play a big role in helping people better understand the
nature of potential job opportunities. This senior manager, for example, is
explaining the details of a potential new work assignment to one of his
subordinates. By building familiarity and awareness in advance, businesses
can reduce turnover and dissatisfaction later.
external recruiting
Getting people from
outside the
organization to apply
for jobs
realistic job preview
(RJP)
Provides the
applicant with a real
picture of what it
would be like to
perform the job that
the organization is
trying to fill
validation
Determining the
extent to which a
selection device is
really predictive of
future job
performance
Chapter 8:
Managing Human Resources in Organizations
2 3 3
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educational background, and other job-related demographic data. They should not
contain questions about areas not related to the job, such as gender, religion, or national
origin. Application blank data are generally used informally to decide whether a candidate
merits further evaluation, and interviewers use application blanks to familiarize themselves
with candidates before interviewing them. Unfortunately, in recent years, there has been
a trend toward job applicants’ either falsifying or inflating their credentials to stand a
better chance of getting a job. Indeed, one recent survey of 2.6 million job applications
found that an astounding 44 percent of them contained some false information.
16
Tests
Tests of ability, skill, aptitude, or knowledge that is relevant to the particular job
are usually the best predictors of job success, although tests of general intelligence or
personality are occasionally useful. In addition to being validated, tests should be admin-
istered and scored consistently. All candidates should be given the same directions,
should be allowed the same amount of time, and should experience the same testing
environment (temperature, lighting, and distractions).
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