Conference Paper · June 018 citations reads 54,363 authors



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THEROLEOFMICEINDUSTRYINTOURISMDEVELOPMENT


participant 
pays 
travel 
expenses and participation fee
Meetings 
are 
organized 
throughout the year 
Main meetings are organized in 
spring and autumn, sometimes in 
summer
Typically 
one- 
or 
two-day 
meetings
Main conferences mostly three to 
four days long
Accommodation of participants at 
hotels (three and more stars) 
Different accommodation objects 
are used depending on the type of 
association and solvency of the 
participants
Meetings are rarely attended by 
attendees‘ partner
Meetings are often attended by 
attendees‘ partner 
Source:
Rogers, T., (2008): Conferences and Conventions: A Global 
Industry, Butterworth-Heinemann, Oxford. 


280 
Incentives travel 
The Society of Incentive Travel Executives (SITE), defines incentive 
travel as a global management tool that uses an exceptional travel 
experience to motivate and/or recognize participants for increased levels 
of performance in support of organizational goals (Swarbrooke & Horner, 
2001). Incentive travel, for example, may consist entirely of leisure, sport 
and entertainment. But, even for conference delegates, visitors to trade 
fairs and individual business travelers, excursions to local restaurants and 
places of entertainment, or sightseeing tours, can be a way of relaxing at 
the end of the working day. Socializing in this way can be an important 
part of the business tourism experience for groups, as it gives delegates or 
colleagues the opportunity to unwind together and get to know each other 
on a less formal basis. Most incentive travels are won by individuals (or 
teams) who have sold, within a given period, the most units of whatever it 
is their companies make, whether these are tractors, insurance policies, 
pharmaceutical products or any other type of manufactured goods or 
services. For this reason, most of those who travel on incentive trips are 
members of their companies sales forces. Incentive travel is more 
effective than money at encouraging non-winners to try harder to win the 
next competition run by their company. The incentive travel winners 
absence from work and their subsequent return, full of stories of what 
they have seen and done on their travels make this a highly visible prize, 
as opposed to money, which is far less likely to be discussed with 
colleagues. Non-winners can be motivated to work harder to win next 
time when they hear their colleagues recount their incentive travels full of 
new experiences (Holloway, Humphreys & Davidson, 2009). The 
Meetings Market Report 2005, carried out by Meetings & Conventions 
magazine in the USA, indicated that the corporate sector spent c.US$32 
billion on over one million meetings attended by almost 80 million 
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