Lee
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Although the push–pull model has most often been applied to understand the trends
and patterns of international students’ choices, this model has primarily been used to
examine students who predominantly valued and selected English-speaking countries
such as Australia, the United Kingdom, and the United States (Agarwal & Winkler,
1985; Sirowy & Inkeles, 1985). Therefore, it is not surprising
that research examining
international students’ choices and decisions to pursue an international education in
Asian countries and their institutions has emerged only recently (Aphijanyatham, 2010;
Singh et al., 2014; Yusoff, 2012). Less is known regarding the unique push–pull factors
of students engaging in “East to East circulation.” Considering that increasingly more
students are now choosing Asian countries as their study-abroad destination, it seems
prudent to explore the distinct push–pull factors of this growing group of international
students (e.g., Li & Bray, 2007; Padlee, Kamaruddin, & Baharun, 2010).
International Students and Study-Abroad Satisfaction
Understanding the push–pull factors of international students can help not only tailor
the recruitment strategies that attract talented international
students but also guide
administrators in higher education to better serve, meet, and understand the needs of
international students who are already studying in their country. Understanding these
push–pull factors can also help higher education leaders understand and recognize the
unique challenges and satisfactions of those international students (Arambewela et al.,
2006; Memon, Salleh, Baharom, & Harun, 2014). As Scott (1997) noted, studying in
a foreign country is similar to “jumping into cold
water
” (emphasis added). Students
face a variety of challenges not only in academics but also in everyday living (Perrucci
& Hu, 1995). Unfortunately, many of these challenges often result in less satisfying
college experiences (Zhao, Kuh, & Carini, 2005), which eventually
negatively affect
students’ retention and ultimate graduation. Furthermore, considering that a satisfied
student population can positively influence other potential international students from
their home country (Kotler & Fox, 1995), many institutions are attempting to improve
their competitiveness within the international education market by focusing on satisfy-
ing the needs and demands of international students’.
The literature examining this context in Korea observed that the friendliness of
Koreans, fluency in the Korean language, and relationships with faculty and Korean
friends all positively affected Chinese students’ institutional adaptation (Cho & Jon,
2009). Much of the literature in Korea, however, focuses on either Chinese students’
living adjustment or the present condition of internationalization
in Korean higher
education (Rhee, 2006). Although research is limited, students are more likely to be
satisfied with their study-abroad experience if their initial choices and requirements
are met (Arambewela & Hall, 2009; Arambewela et al., 2006). Nevertheless, the rela-
tion between push–pull factors and satisfaction has not been thoroughly examined in
these newly emerging countries. At the outset of this study, no research had yet inves-
tigated students’ satisfaction with their initial choice of schools in Asian countries,
which is the driving force to study abroad in the first place. Given that student satisfac-
tion increases when perceived choices and expectations
align with experience, it is
176
Journal of Studies in International Education 21(2)
critical to examine not only the factors influencing students’ study-abroad decisions
but also the relation of those factors to study-abroad satisfaction. Thus, to improve our
understanding of the new trends in international student mobility, this study has used
the push–pull model to investigate the factors affecting Chinese students’ decisions
and how these factors are linked to the satisfaction of students studying in Korea.
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