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There are different schools of thought as to 
how people learn
. 

 
Different people have different 
learning styles
or preferences. 

 
People can learn from everyday work experience, using the 
learning cycle 
of reflection, generalisation 
and application. 

 
The 
learning organisation 
is an organisation that facilitates the learning of all its members (Pedler et al, 
1991), by gathering and sharing knowledge, tolerating experience and solving problems analytically. 

 
In order to achieve its goals, an organisation requires a 
skilled workforce
. This is partly achieved by 
training. 

 
The main 
purpose 
of training and development is to raise competence and therefore performance 
standards. It is also concerned with personal development, helping and motivating employees to fulfil 
their potential. 

 
Training
offers significant 
benefits
for both employers and employees – although it is 
not
the solution to 
every work problem! 

 
A 
systematic approach
to training includes: need definition; objective setting; planning training 
programmes; delivering training; and evaluating results. 

 
A thorough analysis of 
training needs
should be carried out to ensure that training programmes meet 
organisational and individual requirements. 

 
Once training needs have been identified, they should be translated into 
training objectives
. 

 
Individuals can incorporate training and development objectives into a