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Learning from others
.
Learning organisations recognise that the most powerful insights and 
opportunities come from looking 'outside the box' of the immediate environment. They encourage 
employees to seek information and learning opportunities outside the organisation as well as 
inside. 
(d) 
Transferring knowledge quickly and efficiently throughout the organisation
.
 
Information is made 
available at all levels and across functional boundaries. Education, training and networking 
opportunities are constantly available. 
 
2
Development and training 
In order to achieve its goals, an organisation requires a 
skilled workforce
. This is partly achieved by 
training. 
 EXAM FOCUS POINT 
Honey and Mumford and Kolb are specifically mentioned in the Study Guide for this syllabus.
BPP Tutor Toolkit Copy

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PART D: LEADING AND MANAGING INDIVIDUALS AND TEAMS 
 
402
 
2.1 Factors affecting job performance 
There are many factors affecting a person's performance at work. Training and development is one 
method by which an organisation may seek to improve the performance of its staff. 
2.2 What is training and development? 
The main 
purpose 
of training and development is to raise competence and therefore performance 
standards. It is also concerned with personal development, helping and motivating employees to fulfil 
their potential. 

Development
is 'the growth or realisation of a person's ability and potential through the provision 
of learning and educational experiences'. 

Training
is 'the planned and systematic modification of behaviour through learning events, 
programmes and instruction which enable individuals to achieve the level of knowledge, skills 
and competence to carry out their work effectively'. 

Education
is defined as that knowledge acquired gradually through learning and instruction. 
Someone who is 'educated' is regarded as being in possession of particular knowledge or skills, 
and having gone through a particular process in order to acquire them. Education is crucial for a 
person's professional development, but it is only one part of the development process. 
The overall purpose of employee development is: 

To ensure the firm meets current and future performance objectives by … 

Continuous improvement of the performance of individuals and teams, and … 

Maximising people's potential for growth (and promotion) 
We will discuss development separately in Section 7 of this chapter.