HIGH-PERFORMANCE GOVERNMENT SERVICES AND OPERATIONS
The critics of “big government” are right in one sense. When it comes to efficiency,
government services and operations have a long way to go. Governments are
organized into silos that don’t share information. Bureaucracy too often trumps
common sense or shared practices. Citizens rarely have one-stop shopping for
government services. Every country has countless tales of politicians and bureaucrats
squandering taxpayer dollars.
Blockchain can improve client service, increase efficiency, and improve outcomes
while enabling both integrity and transparency of government. The potential to
improve all facets of government is significant, but some are especially important in
the developing world, where governments are establishing new processes and can
leapfrog the systems of long, stable, and open governments.
Let’s look at two broad areas where we can apply the blockchain: integrated
government and the public sector use of the Internet of Things.
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