Acca paper F1 fia diploma in Accounting and Business Accountant in Business (AB/fab) exam kit

SECTION 1 
K APLA N PUBLISH ING 
71 
313 Personal 
effectiveness 
is best described as: 
A 
managing one’s time efficiently 
B 
achieving results quickly 
C 
securing objectives without trampling on people 
D 
setting the right goals and objectives and then securing them 
(2 marks) 
314 Which of the following is NOT likely to be a goal of a personal development plan? 
A 
Growth during a person’s career 
B 
Meeting weekly sales targets 
C 
Developing skills and expertise 
D 
Realising personal aspirations 
(2 marks) 
315 Which TWO of the following are characteristics of good quality objectives? 
(1) Measurable 
(2) Time-constrained 
(3) Representative 
(4) Activity-based 
A (1) 
and 
(2) 
B (2) 
and 
(4) 
C (2) 
and 
(3) 
D (1) 
and 
(3)
 (2 
marks) 
316 Two employees have recently been arguing over access to business computer systems. 
Their manager feels that the conflict is not serious and will sort itself out. Because of this, 
she has decided not to intervene. Which conflict management strategy is the manager 
adopting? 
A Denial 
B Suppression 
C Reduction 
D Resolution 
(2 marks) 
 
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P AP E R F 1 ( F A B ) :
AC COU N TAN T IN B US INES S
 
72
KA P LA N P UBL I SH IN G 
317 
H is a manager in BHB Co. Two of his employees are in conflict over access to key IT staff for 
their respective projects. H realises that the two managers have to work together regularly 
in the future but is worried that this serious conflict may destroy their working relationship. 
H has no control over access to IT staff.