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[Chaffey, Dave] Digital business and E-commerce 2nd book

Examination questions

  1 

Explain disintermediation and reintermediation using examples.



  2 

Describe three different revenue models for a portal such as Yahoo!



  3 

What  is  meant  by   buy‑  side,   sell‑  side  and   marketplace‑  based  e‑commerce?



  4 

What are the different mechanisms for online auctions?



  5 

Describe two alternative approaches for using digital business to change a com‑

pany’s value chain.

  6 

Explain what a business model is and relate it to an Internet pureplay of your 

choice.

  7 

Outline the elements of the digital business environment for an organisation and 

explain its relevance to the organisation.

  8 

Give three different transaction types that an industry marketplace could offer to 

facilitate trade between buyers and suppliers.

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Chapter 2  Marketplace analysis for e‑commerce

Benjamin, R. and Weigand, R. (1995) Electronic markets and virtual value‑chains on the 

information superhighway. Sloan Management Review, Winter, 62–72.

Berryman, K., Harrington, L., Layton‑Rodin, D. and Rerolle, V. (1998) Electronic commerce: 

three emerging strategies. McKinsey Quarterly, no. 1, 152–9.

Business Insider (2013) The Story of a Failed Startup and a Founder Driven to Suicide. Blog 

post by Alyson Shontell, published by Business Insider.com, 4 April 2013. 

www.busi 

nessinsider.com/jody‑sherman‑ecomom‑2013‑4

.

Chamberlin, G. (2010) Googling the Present. Economic & Labour Review, December, Office 



for National Statistics.

Choi, H and Varian, H (2009) Predicting the present with Google Trends, Google Inc, avail‑

able at 

http://googleresearch.blogspot.co.uk/2009/04/predicting‑present‑with‑google‑

trends.html

.

Desmet, D., Francis, T., Hu, A., Koller, M. and Riedel, G. (2000) Valuing dot coms. McKinsey 



Quarterly, no. 1. Available online at 

www.mckinsey.com/insights

.

eSuperbrands (2005) Your Guide to Some of the Best Brands on the Web. Superbrands Ltd, 



London.

Evans, P. and Wurster, T.S. (1999) Getting real about virtual commerce. Harvard Business 



Review, November, 84–94.

Gwyther, M. (1999) Jewels in the web. Management Today, November, 63–9.

MacDonald, E. et al. (2012) Tracking the Customer’s Journey to Purchase. Harvard Business 

Review Blog by Emma Macdonald, Hugh Wilson and Umut Konus, 17 August: 

http://

blogs.hbr.org/2012/08/tracking‑the‑customers‑journey/

.

McDonald, M. and Wilson, H. (2002) New Marketing: Transforming the Corporate Future. 



Butterworth‑Heinemann, Oxford.

Nunes, P., Kambil, A. and Wilson, D. (2000) The all‑in‑one market. Harvard Business 



Review, May–June, 2–3.

Osterwald, A. and Pigneur, Y. (2010) Business Model Generation Site: A Handbook for 



Visionaries, Game Changers and Challengers

www.businessmodelgeneration.com

. John 

Wiley & Sons, London.

Prentiss, P. (2013) Implosion at Ecomum. An unedited letter by Phillip Prentiss. Published 

on Scribd at 

www.scribd.com/doc/137629166/Ecomom‑Post‑Mortem

 and later pub‑

lished on Business Insider (2013).

Rayport, J. and Sviokla, J. (1996) Exploiting the virtual value‑chain. McKinsey Quarterly, 

no. 1, 20–37.

Riggins, F. and Mitra, S. (2007) An e‑valuation framework for developing net‑enabled busi‑

ness metrics through functionality interaction. Journal of Organizational Computing and 

Electronics Commerce, 17(2), 175–203.

Sarkar, M., Butler, B. and Steinfield, C. (1996) Intermediaries and cybermediaries. A con‑

tinuing role for mediating players in the electronic marketplace. Journal of Computer 

Mediated Communication, 1(3). Online‑only journal, no page numbers.

Silicon.com (2004) Ecommerce sites: ‘Long live. . . the catalogue?’ 23 November. Author, 

Will Sturgeon (

www.silicon.com

).

Smart Insights (2012) In‑depth digital marketing case studies. Last updated December 2012. 



www.smartinsights.com/guides/digital‑marketing‑case‑studies/

.

Thomas, J. and Sullivan, U. (2005) Managing marketing communications with multichannel 



customers. Journal of Marketing, 69 (October), 239–51.

Timmers, P. (1999) Electronic Commerce Strategies and Models for Business‑to‑Business 



Trading. Series on Information Systems. John Wiley & Sons, Chichester.

Venkatram, N. (2000) Five steps to a dot‑com strategy: how to find your footing on the web. 



Sloan Management Review, Spring,  15–28.

References

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