A01 chaf6542 06 se fm indd

www.pearsoned.co.uk/chaffey

➔ 

Selecting a supplier for hosting 

website services

➔ 

Achieving integration between 

different systems through EAI

The site also contains a range of study 

material designed to help improve 

your results.

Web support

➔ 

3.1 Innovation at Google  121

This chapter is an introduction to Internet hardware and software 

technologies. It gives the technical background to Chapters 1 and 

2 and to Parts 2 and 3. Its focus is on understanding the technology 

used but it also gives an introduction to how it needs to be 

managed. The main chapters that cover management of the digital 

business infrastructure are:

● 

Chapter 10, Change management

● 

Chapter 11, Analysis and design (including architecture design)

● 

Chapter 12, Implementation and maintenance – this focuses on 

the issues in selecting the software used for publishing content 

such as content management systems and blogs

Links to other chapters

Learning outcomes