A01 chaf6542 06 se fm indd

Examination questions

1 

Explain what prototyping is and why it may be used on an e-commerce 

implementation.

2 

Summarise the main human resource requirements for an e-commerce 

implementation.

3 

A company has implemented a brochureware site without any changes to man-

agerial or organisational structure. They are now seeking to achieve  one-  third of 

their revenues via the website. What changes to managerial and organisational 

structure would you suggest?

4 

Explain how knowledge management differs from information management.

5 

Explain the concept of the virtual organisation. What are the advantages over a 

traditional organisation?

6 

Name four approaches a company can take to increase retention of technical staff.

7 

Prioritise, with justification, your recommendations for outsourcing these functions: 

e-commerce strategy, e-commerce hosting, e-commerce content updating.

8 

You are project manager of an e-procurement implementation. How would you 

maximise acceptance of the new system amongst staff?

References

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Chapter 10  Change management

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