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Wireless communications 

Electronic transactions 

and communications conducted using mobile devices 

such as laptops and mobile phones (and fixed access 

platforms) with different forms of wireless connection.

Workflow management (WFM) 

Workflow 

management is the automation of information flows; it 

provides tools for processing the information according to 

a set of procedural rules.

World Wide Web (WWW) 

The most common 

technique for publishing information on the Internet. It is 

accessed through web browsers which display web pages 

of embedded graphics and  HTML-   or  XML-  encoded text.

Worm 

A small program that  self-  replicates and transfers 

across a network from machine to machine. A form of 

virus.