A01 chaf6542 06 se fm indd

Level 1. Business process:

Obtain listings

Level 2. Activities

1. Register vendor

2. Inspection preparation

3. Inspection appointment

4a. Follow up inspection – IF listing instructions obtained

4b. Follow up inspection – IF listing instructions NOT obtained (exception)

5. Ensure listing obtained

Level 3. Tasks for ‘ensure listing obtained’

1. Prepare initial property particulars (48hours)

2. Remind negotiator to handle sale to contact vendor

3. Send property particulars

4. Instruction to sell with draft PMA

(Property Misdescriptions Act 1991) details

5. Contact vendor to obtain PMA on particulars