2 English for Information Technology A2-B1 Vocational English Teacher’s Book

6 

Interactions 

 

Briefing 

 The focus of this unit is the use of information 

technology to mediate interactions, including social 

networking in a workplace context, video 

conferencing, e-commerce (interactions between 

business and consumers) and the training of users. 

Students practise: language used to describe current 

changes, especially as it applies to social networking 

systems; the second conditional, through discussing 

different video conferencing systems; explaining the 

meaning of technical words; making requests with 

regard to training needs. 

 

Enterprise social media 

Social networking sites such as Facebook and their 

equivalents in other parts of the world are becoming 

very common. Business-focused equivalents of these 

also exist, designed to improve communication 

within companies, especially large ones. These are 

known as enterprise social media, one example 

being Yammer. Some common features of these 

systems include: