Useful Language for Reseacrh Reports
To introduce: The purpose/aim of this report, As requested. This survey was carried out
To generalise: In general, Generally, On the whole
To introduce other people's opinions: Many people consider, Some people argue/ believe/ claim
To conclude/summarise: In conclusion, All things considered, To sum up, All in all
IV. While-activity of the lesson:
Activity 2. Read the following report and write down the topic of each paragraph. Is the style formal or less formal? What questions do you think were asked in the survey?
Tо: James Lawton, Council Representative
From: Jane Sigmund
Subject: Public satisfaction with local underground railway system
Purpose
The aim of this report is to analyse the results of a survey in which 500 residents were questioned about the local underground railway system and whether or not they were satisfied with it.
Convenience
Many people do not find the system convenient. This is illustrated by the fact that more than fifty per cent complained that stations are too far from their homes and that there are not enough trains. There were also complaints that the system can only be used to reach a few areas of the city, forcing many customers to use other means of public transport to complete their journeys.
Cost
Seventy per cent of those questioned had no complaints about the cost of the service. This shows that the majority of passengers consider the cost reasonable, and that a slight increase would be considered acceptable.
Comfort
A large number of people who participated in the survey stated that they felt the trains are insufficiently heated in cold weather. There were also comments on the hardness of the seats and that trains are not always as clean as they might be. This indicates that passengers are not entirely satisfied as far as comfort is concerned.
Recommendation
All points considered, some improvements evidently need to be made if passengers are to be satisfied with the service. Perhaps a slight increase in the fare would make it possible for the service to be improved in the areas mentioned in this report.
Answer:
Paragraph 1: Purpose – content (500 people questioned about local underground system)
Paragraph 2: Convenience (50% said not convenient — stations far from homes, not enough trains, reach few areas of the city)
Paragraph 3: Cost (70% said reasonable cost slight increase acceptable)
Paragraph 4: Comfort (many said insufficiently heated in cold weather hardness of seats not clean
passengers not satisfied)
Paragraph 5: conclusion including recommendation — raise price of tickets
The report is formal. The questions asked were to do with convenience, cost, comfort and passengers' suggestions.
Activity 3. Look back at the diagram in Activity 1. Use the expressions below to complete the sentences about the results of the survey regarding young people's reading preferences:
minority, a small number, a reasonable number, majority, per cent, by far the largest, two in four
1. Slightly more than of those surveyed prefer reading magazines.
2. A of young people surveyed read comics in their free time.
3. of young people choose to read non-fiction.
4. of those surveyed read fiction.
5. Only eight of the people surveyed prefer to read nonfiction.
6. The of the young people surveyed read magazines.
7. number of those surveyed read magazines.
Answer:
1. two in four
2. minority
3. A small number
4. A reasonable number
5. per cent
6. majority
7. By far the largest
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