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Tapescript

Difficult questions

Conversation 1

S = Student

T = Teacher

S I’m sorry but I don’t understand this mark. Why was it so low? I mean, I

thought I’d answered everything. What else was I supposed to write?

T Look, I can’t really comment on that until I’ve looked at it. Give me a day

and let me get back to you on that. Ok?

Conversation 2

PRM = PR Manager

J = Journalist

PRM OK. Are there any questions? Yes?

J So you’ve announced that you’ll be recalling all the items from supermarkets

and stores, but do you have any ideas about what caused the problem?

PRM That’s a very good question. We’re looking into it at the moment, and

we hope that we will know more very soon.

J How soon will these items be back on the shelves?

PRM I’m afraid I’m unable to answer that at the moment. I can assure you,

however, that we‘re doing everything we can to sort this problem out as quickly

as possible.