The following Grievance Procedure is provided as an avenue for the fair and expeditious processing of complaints toward the program. This procedure is not to be confused, or be in conflict, with grievance procedures pertaining to HIT employees.
Steps to be taken to settle the grievance at the lowest level possible:
Within 10 working days, discuss the problem with the parties involved and offer suggestions for settling the grievance. It is suggested that the supervisor be present as a neutral third party.
If the grievance isn’t settled in step 1, complete the Community Grievance Procedure Form (see attached) and submit it to the Vice President of WRHS within 20 working days. Include the following information:
The Policy Council Grievance Subcommittee shall have access to minutes that were kept during the meeting in step four and an account of what action has been taken to assist in resolving the grievance. Any individual(s) involved with the grievance may be required to attend a meeting of the Policy Council Grievance Subcommittee to express their views. The Grievance Committee will make a recommendation to Policy Council for resolution.
Within 10 days of the Policy Council meeting in step 6, a written letter shall be sent to the aggrieved with the final decision and the recommendations. The final decision of the Policy Council shall be binding.
Community Grievance Procedure Form Date of Incident: ______________________ Date of Complaint:____________
Individual/issue grievance is against: ________________________________
Describe the circumstances surrounding the grievance: ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________