United Employee Travel Center response to a surviving Spouse As the surviving spouse you remain eligible for lifetime space-available service-charge waived passes for
leisure travel in economy system-wide on United and United Express flights. As Mr. XXXX completed
more than 25 years of service with the Company, you will also receive service charge waived space-
available travel in Premium cabins system-wide. Please keep in mind you will be required to prepay with a
credit card on employeeRES any applicable departure and other airport/regulatory taxes and fees.
Survivor travel is not valid on United’s alliance partners, code-share partners and other airlines (OA),
including carriers that have signed an interline agreement with United.
Survivors are not eligible for vacation ePass and buddy ePass annual distributions.
Survivors are not eligible for the enrolled friend program.
Pass travel ends upon remarriage or establishes a new domestic partnership.
To book space-available leisure travel, you will continue to use Mr. XXXX’s ID number and last known
password to access the Flying Together website to book pass travel using employeeRES. If you do not know
the password, you may contact the United Airlines Service Desk at 1-800-255-5801 option 1 and 1 again for
password reset assistance. You are responsible for all pass travel transactions (and all confidential
information on United’s intranet) and encouraged to safeguard your password.
To book and eTicket your pass travel through United’s employeeRES system:
Log on to https://flyingtogether.ual.com
Enter Mr. Peck's United ID number and password
Select the Travel tab at the top and then select the "Book a flight" box
Once on of employeeRES page you will start by entering the cities pairs under the ”Flight Search”
section.
You may also book and eTicket your pass travel with the United Pass Line at 1-866-FLY-EPAS (359-3727)
The UPL may be used to create a fee-waived Travel Plan (booking/listing) and check Passenger Boarding
Totals (PBT). Surviving spouses can create a fee-waived travel plan through this automated system without
speaking to a reservation agent.
When dialing from an international location: 713-324-PASS (7277)
When dialing from within the United States: 866-FLY-EPAS (359-3727)
The six digit password is Mr. XXXX's birth date in the mmddyy format (example: 022744)
Say “United co-worker”
Say or enter ID number
Choose the option that fits your needs
Note: If transferred to a reservation agent at the UPL desk, you will be prompted to enter a four-digit security
code. This code will be verified by the agent for authenticity and can be any four numbers. The current
Booking Service Fee is $25.00 per ticket if transferred to a reservation agent for ticketing your travel plans.
All are encouraged to use the automated systems, employeeRES and mobileRES, for all your travel needs as
these applications have no ticketing fees.
You are also eligible to participate in the Discount Leisure Travel Program (myUAdiscount.) United’s
Discount Leisure Travel Program, provides the opportunity to purchase revenue-confirmed tickets for system
-wide travel in any cabin on United and United Express with a 20 percent discount. The discount is applied
to the revenue fare at the time of purchase and is available on most published fares. Discount leisure travel
must be booked through the myUAdiscount link in the Travel section on Flying Together.
If you have any questions regarding the employeeRES website you may email us at etc@united.com or
speak to an Employee Travel Center representative at 1-847-825-3729 and we will be happy to assist you.
Respectfully, Michelle
Employee Travel Center - HR/mp
United | 600 Jefferson Street, 11th Floor HQJEC | Houston, TX 77002
Tel. 847-825-3729 or 877-825-3729 | etc@united.com | www.united.com
