Exercise 2.3. Study the dialogue between the Banquet Manager and the client; answer the questions:
B.M. Good afternoon. Tuomo Sipilä, Banqueting Manager.
Runeberg Hotel Restaurant. Can I help you?
C. James Richardson, International Consultants Ltd. I’m phoning
to enquire if you could cater for a dinner party we’re planning to hold on the 2nd of February.
B.M. In about a month’s time. Yes, I think we can manage that.
How many was it for?
C. There will be about twenty all told. We’re setting up a Finnish
subsidiary and we thought we might celebrate.
B.M. Certainly, sir. At what time had you planned to meet?
C. Well, around 7.30 would suit us fine and we had thought of
your Runeberg Suite. There’s rather an attractive picture in your brochure.
B.M. Yes, the Runeberg suite will be free then. I’ll send you a
couple of menus with some suggested wines in my letter confirming this booking and we can discuss any further details at a later stage.
C. That sounds fine. I look forward to your letter and suggestions.
The address is 12 Gloucester Avenue, London NW1 7EG. My
phone number, by the way is 01 2672290.
B.M. Thank you very much, Mr. Richardson and you’ll be hearing
from us shortly.
1. What is the purpose of Mr. Richardson’s planned banquet?
2. When and where would they like to have their dinner party?
3. Where did they find the information about the restaurant?
4. What is the name of the Banqueting Manager?
Exercise 2.4. Study the letter of confirmation from the Runeberg Hotel Restaurant:
Mr James Richardson 4 January 2009
International Consultants LTD
12 Gloucester Avenue
London NW1 7EG
Dear Mr Richardson
I refer to your telephone call of 3 January 2009 and would like
to confirm the reservation of our Runeberg Suite for your Dinner Party on Wednesday, 2 February 2009 at 7.30 pm for approximately 20 guests.
I am enclosing two menus for your consideration. Menu 1 at 70 EUR and Menu 2 at 80 EUR are exclusive of a service charge of 14%.
Drinks are charged at our standard prices according to the quantities consumed . The final bill will be sent to International Consultants Ltd as requested.
We look forward to your instructions and will do our best to make your dinner party a success.
Yours sincerely
Tuomo Sipila
Banqueting Manager
RUNEBERG HOTEL RESTAURANT
Here are the two menus he suggested:
Menu I (EUR 70) Menu II (EUR 80)
Slightly salted salmon with mustard sauce Crayfish soup
Fillet of veal with creamed morels Wild duck with green salad
Mocha parfait Melon stuffed with fresh raspberries
Coffee Coffee
WINES WINES
Bouchard, Beaune du Chateau Amontillado
Chateau Servan La Tour, 1972 Chateau Groleau-Cotes de Bouurg 1974
Monopol Madeira rich Old Sweet White Port
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