The standard for project management

See also 

Quality control measurements; Quality 

metrics

benefits management plan and, 33

project success and, 34–35

work performance, 109

Milestone, 711

Milestone charts, 218

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741

Milestone list

as input, 92, 108, 124, 188, 198, 208, 430, 469, 495

as output, 186, 194, 480

Milestone schedule, 711. 

See also 

Master schedule

Mind-mapping, 144, 284, 521, 711

Mitigation. 

See 

Risk mitigation

Modeling techniques, 209, 431

Monitor and Control Project Work process, 105–113, 

615–616

definition, 711

inputs, 107–110

outputs, 112–113

overview, 105–107

tools and techniques, 110–111

Monitor Communications process, 388–393, 627–628

definition, 711

inputs, 390–391

outputs, 392–393

overview, 388–389

tools and techniques, 391–392

Monitoring and Controlling Process Group, 23, 613–632

definition, 711

overview, 613

processes in, 614

Monitor, 711

Monitor Risks process, 453–458, 628–629

definition, 711

inputs, 455–456

outputs, 457–458

overview, 453–454

tools and techniques, 456–457

Monitor Stakeholder Engagement process, 530–536, 

631–632

definition, 711

inputs, 532–533

outputs, 535–536

overview, 530–531

tools and techniques, 533–535

Monte Carlo analysis, 213–214, 399, 433, 436

Monte Carlo simulation, 214, 711

Morale, 45, 338

Most likely duration, 201

Motivation

behaviors and, 60

conflict management and, 348

leadership and, 65, 309

staff and, 197

team skills and, 341

user stories and, 145

MOUs. 

See 

Memorandums of understanding

MSA. 

See 

Master services agreement

Multicriteria Decision Analysis, 119, 144, 534, 711

Multiphase projects, 86

N

Navigating Complexity: A Practice Guide,

 68

Negative risks, 395, 397

Negotiation, 341, 357, 488, 527

Net present value (NPV), 34, 473

Network(s), 711. 

See also 

Project schedule network diagram

social computing communication and, 374

Network analysis. 

See 

Schedule network analysis

Networking, 386, 534, 711

Networking skills, 104, 534

Network logic, 218, 711

Network path, 210, 711. 

See also 

Critical path method 

(CPM)

Node, 189, 435, 711

Nominal group technique, 144–145, 712

Nonconformance

costs and, 245, 282, 283

prevention of, 274

problems, 303

work, 284

Nonverbal communication, 384

NPV. 

See 

Net present value

O

Objective, 712

OBS. 

See 

Organizational breakdown structure

Observation/conversation, 145, 527

On-demand scheduling, 177

OPAs. 

See 

Organizational process assets (OPAs)

Operational documents, 128

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Part 3 - Index

OPM. 

See 

Organizational Project Management

Opportunities, 397, 712

strategies for, 444

Optimistic duration, 201

Organizational breakdown structure (OBS), 316, 712

Organizational charts, 370

Organizational communication requirements, 40, 102, 

369, 383, 391, 520, 525, 533

Organizational culture, 38.