Active listening.
Described in Section 10.2.2.6. Active listening helps reduce misunderstandings and improves
communication and knowledge sharing.
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Facilitation.
Described in Section 4.1.2.3. Facilitation helps effectively guide a group to a successful decision,
solution, or conclusion.
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Leadership.
Described in Section 3.4.4. Leadership is used to communicate the vision and inspire the project
team to focus on the appropriate knowledge and knowledge objectives.
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Networking.
Described in Section 10.2.2.6. Networking allows informal connections and relations among project
stakeholders to be established and creates the conditions to share tacit and explicit knowledge.
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