The Culture Gap: The Role of Culture in Successful Refugee Settlement



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The Culture Gap The Role of Culture in Successful Refugee Settle

Case 2: Syrian Refugees to Germany 
In the second case, I discuss the refugees displaced by the Syrian Civil war to 
Germany between 2011 and now.
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First, I describe the cultural distance, then provide the 
context and background behind the Syrian refugee crisis. I then describe the German 
state-level and population-level responses. Finally, to determine the social integration of 
83
Lopez, “Hispanics of Salvadoran Origin in the United States, 2013," 2013.
84
Ibid.
85
"History of UNHCR Syria," n.d. 


35 
Syrian refugees, I summarize how language barriers create barriers to health, two 
accounts by refugees from the book 
Cast Away: True Stories of Survival From Europe's 
Refugee Crisis
, and the available measures for successful integration. 
The official language of Germany is German, with several official minority 
languages, and the country is 27.7% Roman Catholic and 25.5% Protestant. The country 
is “Free” according to the Freedom House and has a very low GII of 0.08.
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 The GDP per 
capita of Germany was $50,800, and it is a parliamentary republic located in Europe.
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Syria, meanwhile, is located in the Middle East, with a 2017 GDP per capita of $2,900.
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Syria is 87% Muslim, which is the country’s official religion, and the official language is 
Arabic.
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Syria also has a highly authoritarian presidential republic, with a Freedom 
Score of “Not Free” and a GII of 0.55.
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 There is clearly a high degree of cultural 
difference. 
The Syrian refugee crisis was fueled by civil war that has been ongoing since 
2011 and escalated in 2014-15. The war began with anti-government protests which 
escalated into a larger conflict between anti-government forces, including militants from 
the Islamic State, and the repressive Bashar al-Assad regime.
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 By the end of 2014, about 
7.6 million people were internally displaced with 3.7 Syrians having fled Syria.
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 While 
the vast majority of Syrians resettled in the region, about 6% sought asylum in Europe, 
86
“Global Freedom Scores,” 2020; “Human Development Data (1990-2018),” 2019.
87

CIA World Factbook – Germany,” 2020.
88

CIA World Factbook – Syria,” 2020.
89
Ibid.
90
“Global Freedom Scores,” 2020; “Human Development Data (1990-2018),” 2019.
91
"Syria: The Story of the Conflict," 2016.
92
Ostrand, “The Syrian Refugee Crisis: A Comparison of Responses by Germany, Sweden, the United 
Kingdom, and the United States,” 255



36 
North America, and the Asia Pacific between 2011 and 2014.
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The long-lasting nature of 
the conflict has created unique challenges for Syrian refugees, including tensions among 
host community populations and difficulty meeting their basic needs.
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In 2013, Germany began a new program to admit Syrian refugees, and granted 
asylum to the largest number of Syrians from 2012 to 2014 – about 40,000.
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However, 
the magnitude of the crisis was overblown both in comparison to previous migration 
levels
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 and the 3.7 million registered refugees in Jordan, Lebanon, Egypt, Iraq, and 
Turkey.
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Merkel opened the country strategically, both as a way to repair Germany’s 
reputation with refugees and to overcome stagnant population growth to increase the size 
of the work force.
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 Syrian refugees were unique in that they were much more educated 
than other refugee groups and, while most did not speak German, many spoke English, 
which could be a factor making social integration easier.
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Germany also invested significant resources in the integration of Syrian refugees, 
including university scholarships, access to government assistance, language training 
programs which included German culture and history.
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The government policies were 
overall positive and aimed towards long-term integration of refugees, with heavy 
investment in their success. However, there are aspects in which the German response 
93
Ostrand, “The Syrian Refugee Crisis: A Comparison of Responses by Germany, Sweden, the United 
Kingdom, and the United States,” 264-65, 267.
94
Ibid., 256-7.
95
Ibid., 268-69.
96
Streitwieser et al, “The Potential and Reality of New Refugees Entering German Higher Education: The 
Case of Berlin Institutions,” 232. 
97
Ostrand, “The Syrian Refugee Crisis: A Comparison of Responses by Germany, Sweden, the United 
Kingdom, and the United States,” 269.
98
Streitwieser et al, “The Potential and Reality of New Refugees Entering German Higher Education: The 
Case of Berlin Institutions,” 233-34.
99
Ibid., 235.
100
Streitwieser et al, “The Potential and Reality of New Refugees Entering German Higher Education: The 
Case of Berlin Institutions,” 239.


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was lacking. The routes to legal status were complicated, numerous, and unequal, with 
recognized refugees receiving full protections and benefits while refugees that entered 
under different means, such as through state programs, did not receive the same 
protections.
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Furthermore, despite excluding anyone with a criminal history and 
screening for and prioritizing asylum-seekers that already spoke German and were 
expected to integrate easily,
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 Germany saw xenophobic anti-immigrant responses. 
Germany experienced anti-immigrant protests and a sharp increase in the number of 
verbal and physical assaults against refugees, along with an increase in electoral 
successes by far-right parties running on anti-immigrant platforms.
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 This shows exactly 
what I expect: high cultural distance leading to xenophobic responses which in turn 
influence the government. 
2016 interviews with Syrian refugees reveal that language barriers create barriers 
to adequate healthcare for Syrian refugees. A large number of Syrian refugees in 
Germany experienced some degree of trauma and need mental health care.
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Refugees 
expressed concern about making appointments and understanding directions from 
pharmacists. Many reported that they often had little interactions with locals and were 
isolated with limited options for transportation and therefore did not have the frequent 
opportunity to practice language skills and pick up cultural cues. The government 
provided free German courses; however, these were effectively inaccessible due to very 
101
Tometten, “Resettlement, Humanitarian Admission, and Family Reunion: The Intricacies of Germany’s 
Legal Entry Regimes for Syrian Refugees,” 187–203
102
Ibid., 193-94.
103
Ostrand, “The Potential and Reality of New Refugees Entering German Higher Education: The Case of 
Berlin Institutions,” 244-45. 
104
Ibid., 242-43.


38 
long waiting lists.
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In this way, the positive policy intent of the government was not 
realized. 

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