The Compelling Business Case for Cloud Communications: a detailed Assessment of the roi/tco benefits of Cloud ucc

of the equation) is as follows:

•  Cash flow savings over a three-year period of more than $600,000

•  A 78 percent, three-year ROI (based on the three-year net present value (NPV) of incremental costs and 

cash flow)

•  A four-month payback period

On the contact center side, the comparison is between an upgrade of the existing premises-based contact 

center solution versus a migration to 8x8’s Virtual Contact Center solution. The results again are in favor of 8x8.

Costs savings associated with choosing 8x8’s Virtual Contact Center solution instead of an