The 13 Worst Restaurant Problems and Solutions to Each of Them



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The solution:
You need to put a lot of thought into whom you hire – not just competence-wise. They need to fit in with the team and have excellent soft skills. Your customer service will improve tremendously with the right wait staff.
To avoid turnover as much as possible, make sure you hire people who are willing to build a career at your establishment and not quit after the first three months. Make them feel part of the team and tell them everything they need to know about their job, opportunities for development, rewards, training, and more. Even so, you can never avoid turnover altogether. Just be aware that it is a reality and do your best to keep it in check.
Another way to deal with turnover is to create a list of potential employees willing to work with you. Contact them as soon as you need to hire someone new. That means always being on the lookout for new talent. Recruit passively and have training materials ready for new employees to learn how things are done quickly.
8. Lack of Automation
The problem:
Operational challenges in restaurants have a lot to do with automation in this day and age. This makes restaurant problems and their solutions more complicated for small businesses. Most restaurants are taking online orders. You should, too, if you want to keep up with the times. Otherwise, your competitors will reach customers you never could. Don’t just expect customers to magically find you and walk in, go to where they are: online.
The solution:
Implement an online ordering system on your restaurant’s website. Make the ordering button easy to spot and mobile-optimized. If you can’t afford to invest money in one, try the free online ordering system for restaurants from
Check out video instructions on adding online ordering to your restaurant in 10 minutes.
Online payments and modern POS should also be a priority. Customers find it much easier to pay online than cash at delivery. You can automate the whole process with the right tool. For example, GloriaFood offers online payments that support all major credit cards.

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