KEY POINTS
Who are your people? You don’t necessarily have to think of them in
categories such as age, race, and gender. Instead, you can think of
them in terms of shared beliefs and values.
You can often follow a fad, craze, or trend by establishing yourself as
an authority and simplifying something about the process for others
hoping to benefit from it.
Use surveys to understand customers and prospects. The more
specific, the better. Ask: “What is the number one thing I can do for
you?”
Use the decision-making matrix to evaluate multiple ideas against one
another. You don’t have to choose only one idea, but the exercise
can help you decide what to pursue next.
*
This sometimes is known as psychographics.
†
See “Where Do Ideas Come From?” on
this page
.
PART II
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