Task Match the words and phrases (1-8) to their definitions (a-h)

Answers: 1-e, 2-h, 3-a, 4-d, 5-f, 6-b, 7-g, 8-c


Task 2. What do the following departments do?
1 In R&D, people research and develop new product.
1 R&D 5 Production 9 Logistics
2 Customer Services 6 Finance 10 Public Relations
3 Human Resources 7 Administration 11 IT
4 Sales and Marketing 8 Legal


Answers:
1. In R&D, people research and develop new product;
2. In Customer Services, company deals with questions, problems that its customers have;
3. Human Resources is a department in a company that deals with employing, training and helping people;
4. Sales and Marketing is a department that deals with advertising and selling products or services;
5. Production is the process in the factory that includes making or growing things to be sold;
6. Finance is a management of money by thy company;
7. Administration is the department that deals with managing and organizing the work in the company;
8. Legal is the department that is concerned with law;
9. In Logistics, people make arrangements for transporting things to the place where they are needed;
10. Public Relations department makes relationship between an organization and the public;
11. In IT, people do many computer works related to the company such as storing information;


Task 3. Match these activities (a-k) to the correct department in task 2 (1-11). Can you add any other activities to any of the departments?
a) deal with complaints g) operate assembly lines
b) draw up contracts h) prepare budgets/ accounts
c) carry out research i) keep records
d) train staff j) transport goods
e) run advertising campaigns k) install and maintain systems equipment
f) issue press releases