Switzerland Doing Business 2020

Switzerland
Doing Business 2020
Page 18

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Details – Getting Electricity in Switzerland – Measure of Quality
Note:
If the duration and frequency of outages is 100 or less, the economy is eligible to score on the Reliability of supply and transparency of tariff index.
If the duration and frequency of outages is not available, or is over 100, the economy is not eligible to score on the index.
If the minimum outage time considered for SAIDI/SAIFI is over 5 minutes, the economy is not eligible to score on the index.
Answer
Reliability of supply and transparency of tariff index (0-8)
7
Total duration and frequency of outages per customer a year (0-3)
3
System average interruption duration index (SAIDI)
0.2
System average interruption frequency index (SAIFI)
0.2
What is the minimum outage time (in minutes) that the utility considers for the calculation of SAIDI/SAIFI
3.0
Mechanisms for monitoring outages (0-1)
1
Does the distribution utility use automated tools to monitor outages?
Yes
Mechanisms for restoring service (0-1)
1
Does the distribution utility use automated tools to restore service?
Yes
Regulatory monitoring (0-1)
1
Does a regulator—that is, an entity separate from the utility—monitor the utility’s performance on reliability of supply?
Yes
Financial deterrents aimed at limiting outages (0-1)
0
Does the utility either pay compensation to customers or face fines by the regulator (or both) if outages exceed a certain cap?
No
Communication of tariffs and tariff changes (0-1)
1
Are effective tariffs available online?
Yes
Link to the website, if available online
https://www.ekz.ch/conten
t/dam/ekz-
internet/downloads/ekz-
tarife-privatkunden-
2019.pdf
Are customers notified of a change in tariff ahead of the billing cycle?
Yes