International Journal of Case Method Research & Application (2005) XVII, 2
© 2005 WACRA®. All rights reserved ISSN 1554-7752
SIGNIFICANT SUCCESS FACTORS IN DISTANCE EDUCATION
Peter W. Olson
Utica College
UTICA, NEW YORK, U.S.A.
Abstract
The Internet is a major technological advancement which reshapes not only our
society, but also changes how universities operate.
To stay competitive, universities need
to develop new online delivery methods. This paper describes the results of a survey of
students enrolled in an online management course at Renssalaer Polytechnic Institute
(N.Y., U.S.A.). Three success factors in online delivery are identified: technology, the
instructor and the previous use of the technology by the student. In the future, the
instructor will continue to play a central role in education, as a learning catalyst and
knowledge navigator for students participating in online education