Stephen Ruggiero 2761 Novus Place

Stephen Ruggiero

2761 Novus Place

Sarasota, FL 34237


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E-mail [e-mail]

Overview	Own and operate several LLCs and Corporations in the Precious Metals, Real Estate Investment and Construction Industry as a Managing Member, or Officer, retail and commercial ventures. Successfully built profitable IT and professional services businesses as a Managing Partner at IBM, Arthur Andersen, Grant Thornton, and Ernst & Young. CEO, COO and CFO for various businesses ranging from $2B sales pipelines, $250M revenue streams, 1,400+ management teams, and 60+ solution rollouts. Twenty-six (26) years of business and technology consulting experience in various sized companies, across a number of industries, including not-for-profit, healthcare, manufacturing, and retail. National Director responsible for full Profit & Loss, supervision of 14 Partners, 300+ staff/management, and development of $45 -$80 million solution lines from non-recurring sources. Included similar amounts of International segments in EMEA and AP. Highly motivated and innovative problem solver with proven leadership, business development, IT technical and managerial skills.
Summary of qualifications	2006 – 2012 Brandon’s Coins Brandon, LLC Sarasota, FL President/CEO Developed a start-up rare coin and precious metals on-line, retail, buying and selling business with over 1,000 new customers a month and $11 million in sales in the first year of operation. Designed and implemented a fully integrated sales, inventory demand and planning system, SEO-driven website, fully automated invoicing, billing, customer communication and accounting system, and a revolutionary business model that takes advantage of the fragmented market in the numismatic industry. Exceeding current industry standards in sales growth, inventory turns, profit growth and ROI. Industry consultant for estates and retail growth. 2000 – 2009 IBM Corporation Tampa, FL Partner – SCM Healthcare Executive (2008 - 2009) Responsible for the business development of $60M+ in new pipeline opportunities for services, software sales, and hardware in Supply Chain Management Developed several Healthcare solutions including Maximo, RTLS, Inventory Optimization, Procurement Transformation and Supply Chain Planning in both the Payer (health insurance) and Provider (hospitals) Industries Supervised (project manager) the successful deployment of large-scale integrated systems, including healthcare scheduling, asset management, and asset tracking, as well as consulting projects such as procurement transformation, strategic sourcing and lean healthcare. Partner – Public Sector Business Development Executive (2006 - 2008) Business Development Leader responsible for growing pipeline opportunities beyond $3B Responsible for new solution development in Emergency Management (Homeland Security), Healthcare (hospitals, Payers, pharma), Federal Civilian, State & Local, Non-Profit, and Education to account for $1B in new opportunities Advisor to several political leaders for projects such as FEMA, Port Operations and Security, Immigration, and Healthcare Responsible for leading, developing, and implementing the Supply Chain Management (SCM) business development and sales program targeted for $300M of revenue in 2007 Account Executive responsible for business development and sales, delivery, and client relationships on several specific client accounts in the Healthcare and Homeland Security Industries Partner – SCM Chief Operating Officer – COO (2006) Business Development Executive responsible for growing pipeline opportunities over 90% to $2B, and leading the Liaison group around new opportunities in the Federal, State & Local, Education and Healthcare Industries. Responsible for leading, developing, and implementing the SCM sales program that resulted in $254M of Signings in 2006. Delivery Excellence Leader responsible for $190M of SCM revenue delivery, correction of Troubled Projects and Client Satisfaction. Lead IBM in lowest loss rates and highest client sat rates across SCM. Advisor to several political leaders for projects such as FEMA, Port Operations and Security, and Immigration. Responsible for the development, implementation, and operation of the Shared Service Center that addresses Tactical Operations, Metrics, Utilization, and Balanced Scorecard Directly responsible for over $20M in SCM operational improvements in utilization, capacity efficiencies, attrition improvement, pipeline management, business development, and solution strategy development across IBM. Partner – Merger & Acquisitions (M&A) – Operations Leader (2005) Responsible for the Due Diligence of several potential $100M+ Healthcare M&A purchases. Assisted in the negotiations and developed the term sheet for a recent $100M Healthcare Clinical Transformation company. Leading the integration of the recent $120M/year, 500 person healthcare acquisition. Responsible for developing and implementing a combined contract management and delivery process for IBM’s anticipated $2.4B legacy and newly acquired companies. Partner – Public Sector Healthcare Industry Liaison (2004) Actively participate on the Healthcare Leadership team, specifically with strategy, tactical deployment and troubleshooting on problem items. Responsible for the $1.2B opportunity pipeline delivery excellence (quality assurance) process Perform monthly contract portfolio reviews, identify troubled projects, and follow-up or resolve, as necessary, for hospitals, insurance payers, and pharmaceuticals Financial and resources interlock with Practice Area Leads Practice Executive – Supply Chain and Operations Solutions (SCOS), Americas Procurement/SRM Offerings Leader (2004) Responsible for developing client focused procurement and Supplier Relationship Management (SRM) solutions for the Americas, including the development of proposals, tools and reports. Developed new procurement offerings around transformational business process outsourcing (BPO) to utilize surplus resources and leverage existing IBM core competencies. Developed “Communities” to create delivery teams for 300+ technical staff in response to a new organization as a result of the PwCC acquisition. Responsible for managing and coaching the pool of Procurement resources across SCOS. Practice Executive – Global Workstream Leader – PwCC Integration Contracts, Sales & Delivery Excellence (M&A) (2003) Lead the "assignment" of over $4.5 billion of existing PwCC contracts as part of the IBM merger & acquisition (M&A) purchase of the PriceWaterhouseCoopers consulting business, resulting in $700M in savings. Lead a Global team of 200+ Contracts & Negotiations and legal professionals. Developed and implemented standard interim contracts for 58 countries, including internal and financial reporting. Lead the integration effort of PwCC into IBM for the Contracts, Proposal Development and Customer Satisfaction areas, globally. Included the re-engineering of both companies across 58 countries into a single streamlined process for business development, quality assurance, and pricing. Provided input to the Leadership team around Partner/Associate Partner roles and responsibilities, Pricing Contingency, quality assurance, risk management, and the Operating Model. Consolidated multiple customer satisfaction processes globally into one process to be adopted worldwide. Practice Executive – Buy & Supply, Industrial, Automotive (2003) Responsible for all US business development in the Automotive sector for SCM, procurement and Enterprise Asset Management (EAM) activities. Generated a $180 million book of business, and responsible for the delivery of $45 million in services, including supply chain management, logistics, distribution, transportation, strategic sourcing, and procurement transformation. Drove the vision of value chain services in the Automotive industry, as well as general performance metrics around IBM’s delivery of procurement services. Practice Executive – Buy & Supply, Procurement Application Services – Industrial (2002) Business development opportunities for Procurement Consulting, eProcurement, Enterprise Asset Management, Strategic Sourcing in the Industrial sector. Responsible for maintaining alliances with Ariba, Commerce One and i2 - Rightworks. Practice Executive – Buy & Supply, National Commerce One Practice (2001) Responsible for business development alliances with Commerce One and SAP. Developed strategic direction of e-Procurement service line and built national pursuit and delivery teams. Developed overall global initiatives for the Commerce One and SAP eProcurement service line for e-commerce and marketplace initiatives. 1986 – Present The SERREALTY Group SER Real Estate Investment, LLC Sarasota, FL President/CFO National investment company focused primarily on the identification of residential construction, multi-family and vacant land for development, re-habilitation and management. Focus on wholesaling, owner-financed, and lease-optioned properties. Particular focus is given to buyers with weak credit, or smaller down payments, allowing opportunities for lower income housing in the Sarasota area. Purchasing of non-performing notes and mortgages on real estate in the State of Florida and loans secured with underlying real estate, or self-directed IRAs utilized as investment vehicles. 2003 – Present The SERREALTY Group SERREALTY, LLC Sarasota, FL President/CFO Private Investment Company that focuses on real estate and asset acquisition through the purchase of small businesses in distressed or time sensitive situations. Innovative business model allows for the acquisition of properties with minimal capital, continued management participation, gain sharing programs, and business process outsourcing (BPO) arrangements. 1997 – 2000 Ernst & Young LLP (Retired) Cleveland, OH Managing Partner – National Director of eProcurement Responsible for developing alliances with Ariba, Commerce One and Clarus. Developed strategic direction of eProcurement service line and built national pursuit and delivery teams. Business development of initiatives to build an $80 million eProcurement service line focused around strategic sourcing, procurement transformation, logistics, transformation, distribution, warehousing, and supply chain planning. Partner – National Director of Application Controls Consulting Responsible for the direction and supervision of 12 partners and 300 consultants on a US basis. Developed strategic direction of service line in eCommerce business-to-business solutions, internet control and security, and implementation of ERP systems as Sales Manager. Generated $45 million in revenue with a 30% margin, resulting in 500% revenue growth over 18 months. Introduced 5 profitable service offerings with supporting infrastructure, personnel, alliances, sales and marketing. United 19 area offices into a single service line and re-defined 5 global areas. 1996 – 1997 Grant Thornton LLP Chicago, IL Director – Technology Assurance Services Responsible for development of the vision, mission, strategy and tactics for a security and controls consulting practice in the Chicago office as financial advisor, account executive, project manager and sales manager. Also responsible for rolling out the Chicago Office model to several regional offices across the U.S. Involved in the development and deployment of a new strategic direction for Grant Thornton LLP's Chicago office. Responsible for the acquisition, development and deployment of 40 personnel. Deployed resources with minimal budget. Responsible for the development of new client contacts, identification of new work and the cultivation of add-on services at existing clients in excess of $8 million. Generated $1.2 million in net fees in the first six months. Average partner responsibility is $1 million per year. 1985 – 1996 Arthur Andersen LLP Chicago, IL Senior Manager – Computer Risk Management Service Line Responsible for establishing Computer Risk Management Practices (CRM) in the Chicago, Toronto and New York offices. Developed profitable CRM services in the Indianapolis, Kansas City, Detroit, Toledo, Minneapolis and Omaha offices in excess of $15 million in revenue and 75 people as the account executive for 60+ accounts. Consulted to clients ranging from $40 million to $3 billion in the manufacturing, nuclear, electric and gas energy and utilities, railroad and trucking industries. Responsible for the development and growth of the Manufacturing and Regulated Utilities Divisions, Business Fraud Risk Services, and Contract Audit Services (Internal Audit outsourcing) with respect to Computer Risk Management. Responsible for the reorganization of several companies ranging from departments and specific processes, to complete organizational restructuring. Redesigned the operational and control environment for a $60 million security services company emerging from bankruptcy. Managed, supervised, evaluated, trained and counseled up to 40 people on concurrent projects as project manager. Received the highest upward evaluation ratings in the CRM group for 1994 and 1995 (first 2 years of inception). Performed and supervised numerous IT security and control projects. Responsible for supervising, training and managing various levels of personnel in the execution of financial audit engagements. Served numerous large multi-billion dollar clients, dealing with SEC reporting and disclosure issues. Developed the largest computer audit client base in the New York office.
Boards of Directors	2011 – Present Sarasota School of Arts and Sciences (SSAS) Board of Directors – Charter SSAS School Board Active Board member that is planning and executing the construction of the new school building. 2011 – Present Sarasota School of Arts and Sciences (SSAS) Treasurer – Parent Teacher Student Society, Inc. A non-profit organization that supports the educational program of SSAS. Board member that develops budgets, financials, and planning for the association. 2011 – Present Sarasota Y Sunbeams President/Treasurer – Parent’s Club Non-profit subsidiary of the Sarasota YMCA established to support the competitive gymnastics team for young girls on the USAG Junior Olympic Team. Develop budgets, financials, planning and fundraisers for the association. 2007 – 2009 Cal Ripken Baseball Association Director – Chairman of Budget Committee - Chairman of Tournament Committee – Assistant Minor League Baseball Coach Non-profit organization established to provide youth boys and girls the opportunity to play baseball in a safe, organized environment. Responsibilities included management, direction and maintenance of the League website. Also, chair the Budget and Tournament Committees providing guidance and direction to operations, financial advisor, on-field activities, coach selection and fundraising. Assistant coach for the Minor League baseball team.
Education	2005 – 2006 Bird Key Improvement Association Treasurer – Chairman of Finance Committee - Chairman of Fund Raising Committee Officer on one of the most prestigious not-for-profit homeowners associations in Sarasota. Responsible for increasing property values by re-districting schools, obtaining public funds for infrastructure improvements, serving as a financial advisor for funds re-investment and utilizing accounting methods to favorably present the associations positions through appropriate financial reporting. Implementing and driving the fund raising campaign for several capital projects with existing residents including, Jerry Springer, and Dick Smothers from the entertainment industry. 2004 – 2006 Sarasota County Openly Plans for Excellence (SCOPE) Redevelopment and Infill Task Force Member Non-profit organization dedicated to improving the quality of life in Sarasota County. Implementing the recommendations of a Redevelopment and Infill plan that was completed in the Spring of 2004. 2007 – 2009 Suncoast NFL Youth Football League (Suncoast) Head Football Coach and Board Member Involved in the startup of a new Pop-Warner football league for a non-profit organization established to provide youth boys and girls the opportunity to play football and cheerleading in a safe, organized environment. Designed and deployed registration solutions, fundraising business models that resulted in new equipment and operating funds, and restructuring of the background check approach and process to keep the children safe. Responsibilities included coaching, player identification, operations, financials, volunteer acquisition, website development, and fundraising. 2005 – 2007 Sarasota Junior Football Association (Sun Devils) Assistant Football Coach and Board Member Non-profit organization established to provide youth boys and girls the opportunity to play football and cheerleading in a safe, organized environment. Responsibilities included operations, financials, concession operations, equipment planning, field maintenance, volunteer acquisition, website development and fundraising. 1995 – 1998 AICPA Computer Audit Committee Committee Member Selected as the sole financial representative from approximately 150 accountants in Arthur Andersen’s partner and manager group to represent the Firm along with 9 other members from the CPA auditing profession around the United States. Responsible for developing, presenting, facilitating and disseminating guidance to accounting practitioners with respect to computer control issues, their impact on business risks and potential process solutions to identify and correct specific issues. 1995 – 1998 University of Chicago – Graduate MBA – Finance School of Business Chicago, IL Major: Business Policy and Finance Concentrations: Strategic Management, Statistics, Entrepreneurship and Marketing 1981 – 1985 University of Massachusetts Amherst, MA BBA – Accounting Suma Cum Laude Concentration in Computer Systems GPA: 3.7 Overall, 3.95 Accounting, and 4.0 in Computer Systems
Professional Memberships	Certified Public Accountant (CPA) (inactive) Certified Information Systems Auditor (CISA) (inactive) Sarasota County General Building Contractor (Construction)
Interests	Youth Football and Baseball Coach Football Officiating – Semi-Pro / College / High School (NCAA, NIA, IHSA, FHSAA) Golfing
References	Available upon request