Stephen R. Covey The 7 Habits of Highly Eff People pdf

The Way We See the Problem is the Problem
People are intrigued when they see good things happening in the lives of individuals, 
families, and organizations that are based on solid principles. They admire such personal 
strength and maturity, such family unity and teamwork, such adaptive synergistic 
organizational culture.
And their immediate request is very revealing of their basic paradigm. "How do you do 
it? Teach me the techniques." What they're really saying is, "Give me some quick fix 
advice or solution that will relieve the pain in my own situation."
They will find people who will meet their wants and teach these things; and for a short 
time, skills and techniques may appear to work. They may eliminate some of the cosmetic 
or acute problems through social aspirin and band-aids.
But the underlying chronic condition remains, and eventually new acute symptoms will 
appear. The more people are into quick fix and focus on the acute problems and pain, the 
more that very approach contributes to the underlying chronic condition.