Software repair

Software repair
When possible, repair technicians protect the computer user's data and settings, so that, after repair, the user will not have lost any data and can fully use the device with little interruption. Addressing the issue, the technician could take action as minor as adjusting one or several settings or preferences, but could also apply more involved techniques like installing, uninstalling, or reinstalling various software packages. A reliable, but somewhat more complicated procedure for addressing software issues is known as a restore (also referred to as imaging, and/or reimaging), in which the computer's original installation image (including operating system and original applications) is reapplied to a formatted hard drive. Anything unique such as settings or personal files will be destroyed if not backed up on external media, as this reverts everything back to its original unused state. The computer technician can only reimage if there is an image of the hard drive for that computer either in a separate partition or stored elsewhere. On a Microsoft Windows system, if there is a restore point that was saved (normally saved on the hard drive of the computer) then the Windows Registry can be restored to that point, sometimes solving problems that have arisen after the time the restore point was created

1. 
   What other software problems do computer users often have? Discuss with the group.
   

Example: Computer users often ....